Terms & Conditions

Stay Detailed

Welcome to the Stay Detailed website. By accessing this website or booking our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or services.

If you do not agree with these Terms & Conditions, please do not use our website or services.

Services

Stay Detailed offers mobile detailing services including but not limited to:

Standard Car Detailing
Luxury Car Detailing
Jet Ski Detailing
Boat & Yacht Detailing
Specialised Detailing Services
Ceramic Coatings & Paint Protection

All services are subject to availability and may vary depending on vehicle condition, size, location, and service requirements.

Mobile Service Requirements

As a mobile detailing business, customers must provide:

Safe and suitable access to the vehicle or vessel
Adequate working space for service completion
Access to the vehicle during the scheduled appointment time

Stay Detailed reserves the right to refuse or reschedule services if conditions are unsafe or unsuitable for work to be completed.

Quotes & Pricing

Quotes provided by Stay Detailed are estimates based on the information supplied by the customer.

Final pricing may vary depending on:

Vehicle or vessel size and condition
Additional cleaning requirements
Service upgrades or specialised treatments
Excessive dirt, stains, pet hair, mould, or oxidation

Any price adjustments will be discussed with the customer before additional work is completed.

Bookings & Cancellations

Customers are encouraged to provide reasonable notice for cancellations or rescheduling requests.

Stay Detailed reserves the right to reschedule appointments due to:

Severe weather conditions
Unsafe working environments
Equipment issues
Unforeseen circumstances beyond our control

We will make reasonable efforts to arrange a new appointment time if rescheduling is required.

Payment Terms

Payment is required upon completion of services unless otherwise agreed in writing.

Stay Detailed may accept various payment methods depending on availability. Failure to complete payment may result in refusal of future services.

Customer Responsibilities

Customers must ensure:

Accurate booking information is provided
Personal belongings are removed from vehicles where possible
Vehicles or vessels are accessible at the scheduled appointment time

Stay Detailed is not responsible for pre-existing damage, mechanical faults, or issues unrelated to detailing services.

Satisfaction & Service Limitations

Stay Detailed aims to deliver high-quality workmanship and customer satisfaction. However, some stains, scratches, paint defects, oxidation, or surface damage may be permanent and unable to be fully corrected through detailing alone.

Results may vary depending on the age and condition of the vehicle or vessel.

Website Use

By using this website, you agree not to:

Use the website unlawfully or fraudulently
Attempt to interfere with website functionality or security
Copy or reproduce website content without permission

All website content, including text, branding, and images, remains the property of Stay Detailed unless otherwise stated.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. Stay Detailed is not responsible for the content, policies, or practices of external websites.

Visit Stay Detailed Instagram to view our latest detailing work and updates.

Limitation Of Liability

To the maximum extent permitted by Australian law, Stay Detailed will not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Customers acknowledge that detailing services involve working on vehicles and marine vessels that may already contain wear, damage, or defects.