Privacy Policy

Stay Detailed

Stay Detailed respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how Stay Detailed collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our mobile detailing services across Sydney.

What Information We Collect

We may collect personal information including:

Full name
Phone number
Address or service location
Vehicle or vessel details
Booking and enquiry information
Information submitted through contact forms or social media

We may also collect non-personal website usage information such as browser type, pages visited, and website activity through cookies and analytics tools.

How We Collect Information

Stay Detailed may collect information when you:

Contact us by phone or through our website
Request a quote or book a service
Complete an online enquiry form
Interact with us through social media
Visit our website

Why We Collect Your Information

We collect personal information to:

Provide detailing services and customer support
Respond to enquiries and bookings
Communicate appointment details and updates
Improve our website and services
Maintain business records and comply with legal obligations

We only collect information that is reasonably necessary for our business operations.

Cookies & Website Analytics

Our website may use cookies and third-party analytics services to improve website functionality and user experience. Cookies help us understand how visitors use our website and allow us to improve performance and services.

You can disable cookies through your internet browser settings if preferred.

Disclosure Of Personal Information

Stay Detailed does not sell or rent your personal information to third parties.

We may disclose information where necessary to:

Service providers assisting with website or business operations
Payment or booking systems
Legal authorities where required by law

Any third parties we work with are expected to handle your information securely and responsibly.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we aim to maintain secure systems, no online platform or data transmission can be guaranteed to be completely secure.

Access & Correction

You may request access to the personal information we hold about you and request corrections if any information is inaccurate or outdated.

To make a request, please contact Stay Detailed using the contact information below.

Third-Party Websites

Our website may contain links to third-party websites including social media platforms. Stay Detailed is not responsible for the privacy practices or content of external websites.

Visit Stay Detailed Instagram to view our latest detailing work and updates.

Changes to this Privacy Policy

Stay Detailed may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. Updated versions will be published on this page.